Shipping & Return Information
We at allAyurveda understand that you would like to receive your products in a timely fashion and in top condition. So, we use our large network of couriers to bring you the best as soon as possible.
- If your order is below Rs. 1000, we charge a nominal fee of Rs. 50. All orders more than Rs. 1000 enjoy FREE shipping.
- All orders are processed within 24 hours of the payment being received.
- We will ship out your order within 48 hours of processing.
- Our courier partners will deliver your products within 7-10 working days.
- If you have ordered products from different brands, they will be shipped separately. So, if you receive only some products from your order it may be partly shipped. Our vendors are based in various locations so delivery times may differ.
- Any orders that need to be shipped using India Speed Post will only be shipped on Fridays.
- Presently, only Baidyanath, Good Care and Kapiva products are available for worldwide shipping.
Return and Exchange Policy
- Though we strive to give you a great customer experience each time you shop with us, but considering the fact that same product cannot be used by other customers upon return due to hygiene factors, we don’t accept exchange or return of the products once sold or delivered.
- We will gladly exchange products in the rare case that you receive a damaged or incorrect product.
- If you receive a product in damaged condition or the product is not what you ordered, please report to customer service within 24 hours of receipt along with images of the damaged product.
- Please mention your order number in the subject line to help us quickly process your exchanges.
- We will email you detailed instructions on how to exchange your product once you receive our exchange confirmation.
- We only accept cancellations within 24 hours of the order being received.
- In case you need to cancel your order, please write to us at [email protected] with your order details. You can also call us at +91-22-62215104.
AllAyurveda.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.